Access or recover your portal account
Ask for help when you cannot reach a protected TNC workspace.
Open guideTNC Support
Clear help,
one request at a time.
Choose a topic, describe what you need, send it to Support, and save your confirmation.
Any time request intakePrivate ticket accessTen clear topics
SUPPORT TOPICS
What do you need help with?
Each choice opens a clean support form with the topic selected.
01→02→03→04→05→06→07→08→09→10→
Careers
Questions about opportunities, applications, or the Careers experience.
Account setup
Help with sign-in, account setup, or access to your portal.
Talent
Candidate, opportunity, representation, or talent-network help.
Employer
Hiring, recruiting, employer relationship, or organization-access help.
Partner
Partner relationship, referral, introduction, or access help.
World Connections
Help finding the right relationship, shared-service path, or account destination.
Services
Questions about a service, deliverable, engagement, or service access.
Recruiting Search
Help with a new or existing hiring search, role, or recruiting relationship.
Trust
Privacy, security, agreements, or Trust experience questions.
General
Anything that does not clearly fit another support topic.
HELP GUIDES
Find a quick answer first.
Check or reply to a support ticket
View updates and keep follow-up messages in the same protected thread.
Open guideReport a page or form that is not working
Give Support the details needed to reproduce a website problem.
Open guideAsk about a listed opportunity
Keep a question connected to the specific role shown on the TNC Careers site.
Open guideAsk about hiring or employer services
Reach the right team when you need recruiting guidance or help with an existing relationship.
Open guideAsk about the Partner Network
Get help with a partner relationship, referral question, or protected access issue.
Open guideCOMMON QUESTIONS
Before you send.
What should I include?
Choose the closest topic, explain what happened, describe what you need, and include a relevant date or public reference when helpful.
Can I include documents?
Not yet. Send the request without files. Support will provide a safe method if a document is needed.
How do I check an update?
Open Ticket Status and enter the ticket reference and private access key from your confirmation.
What if I cannot access my account?
Choose Account setup. The response will not confirm whether an email address or account exists.
READY WHEN YOU ARE
Send one clear request.
Choose a topic. Describe what you need. Save your confirmation.