How to share a document

Send the request first

Describe what you need without attaching a file. Support will provide a safe delivery method if a document is necessary.

Keep sensitive information out

Do not include passwords, one-time codes, full payment-card data, bank credentials, Social Security numbers, medical records, government identification, or unrelated sensitive information.

Use only the method Support provides

Do not send a private document to an address, link, or storage location unless Support supplied that method for your request.